Background:Accuracy ,precision , sensitivity, specificity, and repeatability are important parameters used to assess the quality of a Clinical Biochemistry Laboratory. Along with these, timeliness expressed as turn around time (TAT) is also important as clinicians commonly use this as benchmark of a Laboratory’s performance. TAT in a clinical Biochemistry Laboratory is defined as the time taken from the point of sample collection until the lab results are dispatched to the patient. Objective:The objective of the study is to measure TAT & analyse turn around time for different phases of Clinical Biochemistry Laboratory and to find the causes for delay in order to take appropriate measures to improve the performance of the lab. Materials and Method: The time taken for different phases of Clinical Biochemistry Laboratory are noted and turn around time (TAT) is calculated for IP, OP and emergency samples . After careful observation , the root cause for delay is noted. Results and conclusions: TAT was calculated from sample collection to dispatch of reports. The average TAT was found to be 180 minutes (3 hrs), 240 min (4hrs) &110 min for IP, OP & emergency samples. Pre analytical phase contributed to 49, 37.5 & 31.8 % of total TAT in IP, OP & emergency samples. Analytical phase took 17, 8.3 & 13.7 % of TAT in IP, OP & emergency samples. The analysis of IP,OP & emergency samples revealed that the post analytical phase contributed to 34, 54.1 & 54.5 % of TAT.Conclusion: From our study , we conclude that time consumed by analytical phase is less compared to pre & post analytical phase. We need to focus on pre & post analytical phases mainly to reduce TAT for timely diagnosis , effective clinical decisions & improved patient outcome.
Laboratory personnel focus more on maintenance of quality but physicians look for a rapid result which is reliable. So, reporting the results in time is an important indicator of laboratory efficiency. In a laboratory , this is expressed as turn around time (TAT). TAT can be defined in many ways. The time taken from test order to result reporting is considered as TAT by Clinicians. But Laboratory personnel define TAT as the time taken from sample collection to reporting of results 1 . TAT depends on many factors like the tests ordered, patients , availability of man power, efficiency of the staff, methods used for analysis , the extent of automation, documentation requirements etc.so, TAT varies from lab to lab. TAT can be divided into pre analytical, analytical & post analytical phases 2 .So, this study is taken up to analyse our lab TAT in different phases i.e., pre analytical, analytical & post analytical phases in order to find out where the delay is taking place.
This study is conducted in Clinical Biochemistry Laboratory of a tertiary care center for a period of 2 months from July 2025 to August 2025 after the approval of institutional ethics committee. The lab is well equipped with automated machines like AU 480 & Access 2 of Beckman Coulter & ABG analyser. Phlebotomy of IP & emergency samples is conducted by technicians of concerned departments & sent to laboratory. The OP samples are collected by lab technicians in a sample collection center & transported to lab. The samples received in the reception of laboratory are screened for pre analytical errors. The samples without any errors are sent for centrifugation. After obtaining proper QC , the samples are analysed in specific analysers. The results are then entered in the corresponding registers. Verification of results is carried out by concerned faculty & then dispatched to respective wards. The results of OP samples after analysis are dispatched to patients through OP collection center. In this study, we have evaluated time taken for various steps for IP, OP & emergency samples after excluding the samples rejected in reception. We also excluded uncommon causes like power failure, instrument breakdown etc. The important steps of laboratory work up are Sample collection in appropriate tubes Receiving & registering samples in the reception Manual Centrifugation Manual Loading of samples into autoanalyser Analysis of sample in automated machines Documentation of results in respective registers Verification Dispatching the reports The routine biochemical parameters included in our study are 1. Blood Glucose 2. Blood urea 3. S.Creatinine 4.S.Bilirubin 5.SGOT & SGPT 6.ALP 7.Total Cholesterol 8.S.Electrolytes 9.Total Proteins 10. S.Albumin The time taken for various steps is used to calculate TAT for I P, OP & emergency samples. The time taken for each phase is noted & expressed as percentage of TAT.
Characteristics |
Frequency (n=50) |
Percentage (%) |
Age (years) |
||
40-49 |
8 |
16% |
50-59 |
15 |
30% |
60-69 |
18 |
36% |
≥70 |
9 |
18% |
Gender |
||
Male |
27 |
54% |
Female |
23 |
46% |
Complaint |
Frequency (n=50) |
Percentage (%) |
Pain/Discomfort |
22 |
44% |
Difficulty in Chewing |
18 |
36% |
Speech Problems |
10 |
20% |
Excessive Salivation |
8 |
16% |
Gag Reflex |
5 |
10% |
No Complaints |
7 |
14% |
|
|
|
|
Adaptation Period |
Frequency (n=50) |
Percentage (%) |
<1 Week |
5 |
10% |
1-2 Weeks |
18 |
36% |
3-4 Weeks |
17 |
34% |
>1 Month |
10 |
20% |
Table 1 shows time taken for various steps
|
Section |
|
Sample receiving time after collection (transportation time) (min) |
Centrifugation time (min) |
Time of completion of Analysis (min) |
Time taken to dispatch reports (min)
|
|
IP |
|
65 |
20 |
20 |
80 |
|
OP |
|
80 |
20 |
20 |
120 |
|
Emergency |
|
25 |
15 |
15 |
65 |
Table 2 : Average TAT for IP, OP & emergency samples
|
Type of samples |
Average TAT (min) |
|
IP |
180 |
|
OP |
240 |
|
Emergency |
110 |
Table 3 : Percentage of TAT contributed by each phase
|
Phase |
IP |
OP |
Emergency |
|
Pre analytical |
49 |
37.5 |
31.8 |
|
Analytical |
17 |
8.3 |
13.7 |
|
Post analytical |
34 |
54.1 |
54.5 |
Bar graph showing the Percentage contribution of 3 phases
According to our study,the majority of TAT was taken by pre & post analytical phases. The time for analytical phase is comparatively less may be due to the introduction of automated instruments. In a study conducted by Binitha Goswami et al ,pre & post analytical phases were the major contributors of TAT3. In order to improve the performance of the lab & to pinpoint the delay we have used fault tree analysis.
The reasons for delay are
Pre analytical phase
Analytical phase
Post analytical phase
Manual dispatch of reports
Measures / suggestions to decrease TAT
Pre analytical phase : 1.Training the technicians to use proper phlebotomy techniques
2.Implementation of bar coding system
4.Employ more personnel for sample transport
Analytical phase : Though analytical phase is better , we can still improve by increasing number of instruments
Post Analytical phase : 1. incorporate LIS for faster dispatch of reports
Apart from these, establishment of satellite labs & POCT in emergency departments can be other alternatives to reduce TAT [5]
After analysis of TAT in our Clinical Biochemistry Laboratory , we conclude that more attention should be given to pre & post analytical phases to reduce TAT so that we can meet the clinicians’ demand of faster dispatch of reports. Source of funding : Nil Conflict of interest : None Acknowledgements : I thank my Professor & HOD Dr T. Durga for her guidance. I also acknowledge all the staff of our Clinical Biochemistry Laboratory for their cooperation